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FEEDBACKME

The Instant Feedback & Continuous Improvement Platform

Capture issues directly from the frontline, connect instantly with the right handlers, and track resolution progress – in real time.

Synchronize data, boost operational efficiency – all without changing your existing workflows.

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Real-time Feedback

Quickly submit feedback (incidents, suggestions, compliments...) in various formats. Instant feedback capture empowers your team to respond faster and drive continuous improvement.

Right person, right task

Feedback is automatically routed to the responsible department with full context, enabling fast, accurate, and effective resolution.

Transparent &
Standardized Processes

Track progress and updates in real time. Verify results clearly, standardize workflows, and prevent recurring issues.

Advanced Analytics & Insights

All feedback data is centralized and automatically analyzed to identify bottlenecks, monitor trends, and suggest improvements. Make faster, data-driven decisions with real operational insights.

Collaborate Without Barriers

User-friendly interface for all levels of the organization. Enhance collaboration and engagement across employees, management, and customers – with zero friction.

Key Features

Boost efficiency – Standardize operations – Flexible security

Real-time Feedback
Instant feedback – multi-format options
Fast & effortless: Submit feedback directly on-site in just 15 seconds.
Versatile & user-friendly: QR codes – Photos – Text input – Emoji reactions.
Supports feedback from both internal staff and external customers.
Real-time Collaboration
Automatic Assignment & progress Tracking
Smart task routing: Instantly send tasks to the right department with real-time status updates, ensuring speed and nothing is missed.
E2E tracking: Capture the full process with photos, notes, and logs in one centralized view for easy monitoring and control.
Final review & approval: Transparent checks guarantee proper handling within a closed-loop process.
Tracking & Monitoring
Centralized management – in-depth analytics
Live performance dashboard: Monitor all data in real time with clear metrics and visual reports.
Operational analysis: Continuously evaluate by criteria, status, and feedback details.
Smart inspection suggestions: Automatically identify weak points and schedule regular reviews.
Report & Performance
Secure &
role-based access
Privacy by design: Encrypted data and anonymous feedback options protect users and data integrity.
Controlled access: Role-based permissions secure internal information and reduce distractions.
Customization
Flexible customization
Adaptable to any operation:Easily applicable in manufacturing, services, and franchise chains.
Fully tailored: Customize interface, workflows, criteria, and reporting structure to match your business needs.
Security
Seamless connectivity & quick deployment
Cross-device ready:Compatible with phones, tablets, and desktops.
Cross-platform access: Internal app for staff, instant web form for customers – no login required.
Quick to deploy:Intuitive UI, quick to roll out – no complex training needed.

The Value We Deliver

Boost productivity in days – Transform operations – Connect your entire organization.

Empower frontline teams
Enable staff to submit feedback directly from the field, helping to identify risks early and drive proactive improvements.
Optimize operations with real-time data
Centralized, real-time updates reduce the need for meetings, save supervision time, and support data-driven decisions instead of guesswork.
Enhance system-wide efficiency
Each feedback is assigned to the right person at the right time, improving cross-team coordination. This creates a streamlined workflow, reducing overlap and boosting overall performance.
Foster a culture of improvement and connection
Build an environment where everyone can contribute, suggest ideas, and feel recognized. Encourage daily improvement from even the smallest actions.
Increase transparency and accountability
Each feedback follows a clear workflow – from submission to handling to verification – ensuring standardized operations and stronger responsibility at every stage.
Standardize and scale effortlessly
More than just a solution for today – FeedbackMe empowers you to build a standardized system that scales with your business, without compromising operational clarity.

Extensive Applications
Across Multiple Industries

Manufacturing – Factories – Construction Sites
Collect on-site feedback on safety, quality, equipment, and operational processes.
Capture initiatives and positive contributions during production.
Provide real-world data to support inspections, evaluations, and continuous system improvements.
F&B – Restaurants – Franchise Chains
Receive feedback from frontline staff and customers on service, experience, and operations. Record positive feedback to reinforce service culture and enhance workforce performance. Monitor compliance to maintain consistent quality across the entire organization.
Hotels – Services – Customer Care
Promptly capture feedback onservice quality, facilities, and customer experience. Encourage internal suggestions to gain deeper operational insights and drive targeted improvements. Support regular evaluations and continuously improve customer satisfaction.
Asset & Equipment Management
Collect reports on thecondition and operational statusof equipment and facilities. Record proper usage, compliance with regulations, and responsible handling. Strengthen transparency and effectiveness in managing assets and operational resources.

Why choose FeedbackMe?

We deliver a solution that empowers both management and employees to improve their work every day with:

Cost-effective
Optimize your budget with a starting fee suitable for businesses of all sizes – delivering measurable results from the very first month, without any infrastructure investment.
No change to your current workflows
Designed with flexibility to adapt to any business model, easily integrated into existing workflows without operational disruption.
Easy to deploy & 24/7 support
No hardware investment required – fully cloud-based. No training time wasted thanks to an intuitive interface for all user levels.
A dedicated support team is ready to assist you 24/7.
Flexible & cross-platform
Seamlessly works across multiple devices, ensuring effective deployment and compliance with specific operational requirements. Flexible feedback submission via web browser or the FeedbackMe app.
High security & reliability
Powered by advanced encryption and multi-layer authentication, meeting strict security standards.
We are committed to providing the highest level of data safety and reliability for your business.

Flexibility on Platform & Cloud

On - Premise
Customer-hosted server, self-controlled data
One-time payment, no monthly fees
Customer self-maintains, upgrades
Requires on-site IT team
Higher initial costs
Complete internal control
Contact
Cloud
FeedbackMe in the cloud, no complex infrastructure needed
Recurring payments, cost optimization
Provider maintains, always up to date
No IT team needed, reduces costs
Reduces costs and effort
Meets business needs
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Case Studies

FeedbackMe - The key to your business's success

Manage assets effectively with FeedbackMe Software
Previously, ARIS Outsourcing Company faced challenges in tracking and maintaining assets, leading to delays and additional costs. Now, with Realtime Feedbacks Software, employees can update asset status instantly, enabling the management team to respond quickly and timely.
Results: Optimize maintenance processes, minimize damage, and save costs.
Start today to enhance your asset management efficiency!
Try it for free

Find the subscription package that suits you!

FeedbackMe - The key to your business success.
Do you want to achieve the same successes as they do? Let FeedbackMe accompany you!

Miễn phí
Miễn phí
Bạn được dùng thử tất cả tính năng của
hệ thống trong vòng 30 ngày!
Đăng ký miễn phí
Số lượng người dùng
10
Số lượng vị trí được tạo
1
Số lượng đối tượng được feedback
50
Lưu lượng sử dụng (GB/tháng)
1
Feedback tối đa trong ngày
10
Dung lượng lưu trữ (GB)
10
Thống kê báo cáo nâng cao
Tích hợp với các hệ thống khác
Hỗ trợ ưu tiên (Operation)
Gửi báo cáo tự động qua email
Đa ngôn ngữ
CƠ BẢN
3 triệu đồng
hàng tháng
Chọn gói này
Số lượng người dùng
50
Số lượng vị trí được tạo
5
Số lượng đối tượng được feedback
200
Lưu lượng sử dụng (GB/tháng)
5
Feedback tối đa trong ngày
50
Dung lượng lưu trữ (GB)
200
Đa ngôn ngữ
TIÊU CHUẨN
8 triệu đồng
hàng tháng
Chọn gói này
Số lượng người dùng
200
Số lượng vị trí được tạo
7
Số lượng đối tượng được feedback
1000
Lưu lượng sử dụng (GB/tháng)
20
Feedback tối đa trong ngày
70
Dung lượng lưu trữ (GB)
200
Thống kê báo cáo nâng cao
Tích hợp với các hệ thống khác
Hỗ trợ ưu tiên (Operation)
Gửi báo cáo tự động qua email
Đa ngôn ngữ
CAO CẤP
12 triệu đồng
hàng tháng
Chọn gói này
Số lượng người dùng
250
Số lượng vị trí được tạo
10
Số lượng đối tượng được feedback
2500
Lưu lượng sử dụng (GB/tháng)
Không giới hạn
Feedback tối đa trong ngày
Không giới hạn
Dung lượng lưu trữ (GB)
200
Thống kê báo cáo nâng cao
Tích hợp với các hệ thống khác
Hỗ trợ ưu tiên (Operation)
Gửi báo cáo tự động qua email
Đa ngôn ngữ
MUA BẢN QUYỀN
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Email: contact@ansol.vn
Phone: 0977.38.38.32
Fax: +84-28-38424473
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